A very long wait to check in just for starters. I really do like the casino resort but the parking situation makes me question how often I want to come back, especially given all the choices I have within a close drive to me.

Its nothing more than a big money grab given the old parking rates were $5, no more than $25 at any given time. There is no reason to not be transparent with your policies. While I was able to ge parking free when leaving, nobody at the tables, VIP desk, hotel knew the criteria necessary to earn free parking. They give plastic cups with drinks, but cant print out tickets that are 2 inches long. She even went so far as to tell me they dont give you a ticket when you come in the garage because it is a waste of paper. The women at the front desk (red head) was incredibly rude to me when explaining this. So why would the casino think it's fair to not tell me up front the parking rate when I enter the garage. Nobody buys food at a restaurant without first knowing the cost. I checked with front desk and it turns out you pay the parking rate based on when you leave. However, I never got a ticket or swiped my card when I entered the lot so it got me to thinking how do they know what i owe when I leave the lot. I pulled in the lot on A friday afternoon and the sign posted said $35. It should be a criminal offense how they handle parking. ($1.25) But the worst of all is the parking situation. Tap water, tea, coffee and soft drinks are free but you pay for bottled water. Instead, it's now a sports bar with ridiculously high prices. makes no sense you can't take your food back to your room. The Falls Deli is sit down now and you can't take your food to go. Craps table gone replaced with electronic craps. Noodle Bar has had a few food changes but is still my favorite. One big positive I saw is that kids can now eat at Ponte Vecchio since they added an exterior entrance from the shop area. Stayed across street at Hilton but we walked around the resort quite a bit. Now with a family of 5 came back recently. Used to come here all the time pre Covid.

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